AI E-commerce Chatbot
Agochar develops AI-powered chatbots for e-commerce stores that provide 24/7 customer support, assist with product discovery, track orders, and recover abandoned carts. Our chatbots reduce support costs by 30-50% while increasing sales by 10-25% through intelligent conversational commerce.
Deploy intelligent chatbots that handle customer support, drive sales, and create personalized shopping experiences around the clock.
AI Chatbots for Every E-commerce Platform
Deploy intelligent chatbots that integrate seamlessly with your e-commerce platform, connecting to your product catalog, order system, and customer data.
- Shopify & Shopify Plus - Native app integration
- WooCommerce - WordPress widget integration
- Magento - Adobe Commerce module
- BigCommerce - Stencil theme integration
- Headless Commerce - API-first deployment
What Can Your AI Chatbot Do?
Intelligent automation for every stage of the customer journey.
Answer Product Questions
Instant answers about specifications, sizing, availability, and compatibility.
Track Orders
Real-time order status, shipping updates, and delivery estimates.
Recommend Products
Personalized suggestions based on conversation and browsing history.
Process Returns
Handle return requests, generate labels, and track refunds automatically.
Recover Carts
Proactive engagement with cart abandoners to complete purchases.
Collect Feedback
Post-purchase surveys and review requests through conversational interface.
What Results Do AI Chatbots Deliver?
Measurable impact on support costs, sales, and customer satisfaction.
Reduction in support tickets handled by human agents
Revenue lift from guided selling and cart recovery
Round-the-clock support without staffing costs
Instant answers vs. minutes or hours wait time
Deploy Across All Channels
One AI chatbot, unified customer experience everywhere.
Built With Leading AI Technology
What Does This Service Include?
Comprehensive solutions tailored to your specific business requirements and goals.
24/7 Customer Support
AI chatbots that handle customer inquiries around the clock, answering product questions, tracking orders, and resolving issues instantly.
Intelligent Product Discovery
Conversational shopping assistants that help customers find products through natural language, preferences, and guided recommendations.
Order & Shipping Updates
Automated order status, shipping tracking, and delivery notifications through chat, reducing support tickets by 40-60%.
Abandoned Cart Recovery
Proactive chat engagement that reaches out to customers who abandoned carts, offering assistance and incentives to complete purchase.
Multi-Channel Integration
Deploy the same AI across your website, Facebook Messenger, WhatsApp, Instagram, and SMS for unified customer experience.
Human Handoff
Seamless escalation to human agents when needed, with full conversation context and customer history.
Frequently Asked Questions
Find answers to common questions about this service.
How do AI chatbots help e-commerce stores?
AI chatbots help e-commerce stores by providing 24/7 customer support, answering product questions, helping with product discovery, tracking orders, recovering abandoned carts, and handling returns. They reduce support costs by 30-50% while improving customer satisfaction and increasing conversions.
Can AI chatbots actually increase e-commerce sales?
Yes, AI chatbots increase e-commerce sales by 10-25% through: helping customers find products (guided selling), recovering abandoned carts (20-30% recovery rate), providing instant answers that prevent drop-offs, and offering personalized product recommendations during conversations.
What can an e-commerce AI chatbot actually do?
E-commerce AI chatbots can: answer product questions (specs, availability, sizing), track orders and shipping, process returns and exchanges, provide personalized product recommendations, offer discount codes, handle FAQs, collect customer feedback, and escalate to human agents when needed.
Which platforms does Agochar integrate AI chatbots with?
Agochar integrates AI chatbots with Shopify, Shopify Plus, Magento, WooCommerce, BigCommerce, and headless commerce platforms. We also connect with messaging platforms including website chat, Facebook Messenger, WhatsApp Business, Instagram, and SMS.
How long does it take to implement an AI chatbot?
Basic AI chatbot implementation takes 2-4 weeks. Custom chatbots with advanced features (product recommendations, order integration, multi-channel) take 6-10 weeks. We train the AI on your products, FAQs, and brand voice during implementation.
How does the AI chatbot learn about my products?
We train the AI chatbot using your product catalog, FAQs, support tickets, and brand guidelines. The chatbot connects to your product database via API, so it always has current inventory, pricing, and product details. It continuously learns from customer interactions.
What happens when the chatbot can't answer a question?
When the AI can't answer confidently, it seamlessly hands off to a human agent with full conversation context. You can set rules for automatic escalation based on keywords, sentiment, or customer value. The AI learns from human agent responses to improve.
How do you measure AI chatbot performance?
We track key metrics including: resolution rate (questions answered without human help), customer satisfaction (CSAT), response time, conversation-to-conversion rate, abandoned cart recovery rate, support ticket reduction, and cost per interaction. We provide real-time dashboards.
Can the chatbot handle returns and order issues?
Yes, our AI chatbots integrate with your order management system to: check order status, provide tracking info, initiate returns/exchanges, apply discount codes, and update customer information. Complex issues are escalated to human agents with full context.
How much does an AI e-commerce chatbot cost?
AI e-commerce chatbot costs vary: basic chatbots start at $15,000-$30,000, advanced chatbots with product recommendations and order integration cost $40,000-$80,000, enterprise multi-channel solutions range $80,000-$150,000. Monthly maintenance is typically 10-15% of build cost.
Ready to Automate Customer Support?
Contact Agochar for a free AI chatbot consultation. We'll show you how conversational AI can reduce support costs and increase sales.